BBRC PRIDES ITSELF ON ITS CULTURAL COMMITMENTS, ONE OF WHICH IS CONTINUOUS IMPROVEMENT. IN AN EFFORT TO HELP EVERYONE GET BETTER BBRC WOULD LIKE TO SHARE THESE VALUABLE RESOURCES. Operational Tips / ToolsObjective Key Results (OKRs) After Action Reviews (AARs) Billy Bean Action Plan Template Objective Meetings (1:1’s) Team Day Agenda Developing & Using KPIs Meeting Protocol Department Head – 2 Min Drill Commonsense Governance Protocols PARs – People Asset Reviews Team Building Without Time Wasting Exit Interviews – Making Them Count Hang On to Your High Potentials Retail ExcellenceRetail Operations Academy Product Academy Merchandise Planning Academy Distribution Centre Academy CEO Lessons Product Launches The Role of Finance The Pentagon & Triangle It’s About the Customer, Always! The 5’s Personal DevelopmentMarhsall Goldsmith’s Presentation Marhsall Goldsmith’s 20 Bad Habits Questions that Make a Difference Feed-forward Instead of Feedback Leader as the Facilitator Coaching for Behavioral Change Effectively Influence Decision Makers Conflict Resolution